Whether the users are located in office or home, they are easily accessible with our application, available for iOS and android. All the enterprise class features are available even for your remote worker. For example, 3-Way calling, hold, transfer, extension-to-extension calling etc.
Web Based administration
Switchvox do not require any additional software or license to manage it. You can access the Switchvox’s graphical user interface with your browser.
Generate all the call data including outgoing calls and incoming calls on the fly, with Switchvox’s reporting and analytics tool. View graphs and reports of statistical data about the calls in your Switchvox. Find out useful information such as when the highest volume of calls come in, or if callers are abandoning calls when they reach a specific point in an IVR.
Switchvox can be easily integrated with large number of popular apps to improve the productivity and efficiency. Here are popular integrations: Active directory/LDAP, Zendesk, Chrome, Firefox, Salesforce, Outlook, Softphones etc.